Shipping Policy

Thank you for shopping with (VAYXEL). We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how orders are processed and delivered.

1. Order Processing Time

All orders placed on our website are processed within (24 Hours) after the order is confirmed. Orders placed on weekends or public holidays may be processed on the next business day.

Once your order is processed, it will be prepared for shipment and handed over to our delivery partners.

2. Shipping Methods

We partner with reliable courier and logistics providers to ensure safe and timely delivery of your orders. Shipping methods may include standard courier services depending on your location.

The available shipping method will automatically be selected during checkout based on your delivery address.

3. Delivery Timeframes

After dispatch, the estimated delivery time is typically (5–7 Business days) depending on your location.

Delivery times may vary based on:

• Distance from our fulfillment center

• Courier service availability

• Weather or logistical delays

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on your order value, location, and the shipping method selected.

The applicable shipping fee will be shown clearly during checkout as (Free Shipping) before you complete your purchase.

5. Tracking Information

Once your order has been shipped, you will receive a confirmation message or email containing your tracking number and tracking link.

You can use this tracking information to monitor the status and location of your shipment in real time.

6. Delivery Issues and Delays

While we work with trusted delivery partners, delays may occasionally occur due to factors beyond our control such as weather conditions, courier delays, or high shipping volumes.

If you experience any issues with your delivery, please contact our support team so we can assist you as quickly as possible.

7. International Shipping

Currently, international shipping may be available depending on the destination. Delivery times and shipping charges for international orders may vary.

Customers are responsible for any applicable customs duties, taxes, or import charges that may apply in their country.

For more details about international shipping availability, please contact our support team before placing an order.